An IT department
sized for your office
For small businesses in Southeast Michigan with a handful of computers and no one whose job it is to keep them running. One flat monthly fee covers monitoring, security, backups, Microsoft 365, and help when your team needs it.
Problems fixed before you notice
Computers are monitored and patched automatically, so most issues are caught before they stop your day.
Real security, not just antivirus
Managed threat detection watched around the clock, multi-factor sign-in, and email protection set up properly.
Backups that are actually tested
Your email, files, and computers backed up, and restores tested, so a dead drive or deleted folder is an inconvenience, not a crisis.
One person who knows your office
No ticket queue in another state. You call the same local technician who set everything up and documented it.
MANAGED IT PLANS
Managed IT for small businesses
A flat monthly fee so your IT is watched, patched, protected, and supported, instead of paying by the hour every time something breaks. Month-to-month after a 90-day start period.
Essentials
Monitoring, patching, and security for every computer. Support billed as needed.
What's included
- 24/7 monitoring of each computer's health, storage, and backups
- Automatic Windows and third-party software updates
- Managed endpoint detection & response (EDR) with 24/7 security operations center
- Monthly health report in plain English
- Discounted $95/hr rate for support and projects
Not included
- Help desk support, billed hourly on this plan
- Microsoft 365 licenses
Good to know
- 3-device minimum
Business
Most popularEverything in Essentials plus unlimited remote help desk and Microsoft 365 management.
What's included
- Everything in Essentials, for every device the user works on
- Unlimited remote help desk during business hours
- Microsoft 365 administration: users, mailboxes, licenses, and security settings
- Microsoft 365 backup (email, OneDrive, SharePoint, and Teams)
- New-hire setup and departing-employee lockout
- Documentation of your network, accounts, and vendors, yours to keep
- Discounted $95/hr rate for on-site work and projects
Not included
- On-site visits, billed at the discounted rate
- Microsoft 365 licenses (billed at Microsoft's price)
Good to know
- 3-user minimum
Complete
Fully outsourced IT department: remote and on-site support, network, and planning.
What's included
- Everything in Business
- Unlimited on-site support in Southeast Michigan during business hours
- Firewall, switch, and Wi-Fi management and monitoring
- Server and local backup monitoring
- Security awareness training and phishing simulations for staff
- Quarterly technology review and budget planning
Not included
- Hardware and software purchases
- Large projects such as office moves or new builds, quoted separately
Good to know
- 3-user minimum
About starting prices
Every computer, network, and business is a little different. Starting prices assume the job goes smoothly the first time: the hardware is healthy, passwords are on hand, and nothing unexpected turns up along the way. If I find something that would change the price, I'll stop, explain what I found in plain English, and get your OK before doing any additional work. You will never be surprised by the bill.
Business projects
One-time work for businesses, with or without a managed plan. Each is quoted in writing after a walkthrough.
IT & Security Assessment
BusinessesA walkthrough of your office's computers, network, accounts, and backups.
CostFree
IT & Security Assessment
BusinessesA walkthrough of your office's computers, network, accounts, and backups.
What's included
- On-site review of computers, network equipment, Wi-Fi, and backups
- Check of Microsoft 365 / email security settings
- A written report: what's working, what's at risk, and what I'd fix first
Good to know
- Free for offices with up to 15 computers; larger offices quoted
Business Network Installation
BusinessesFirewall, switches, and business-grade Wi-Fi designed and installed for your office.
Starting at$750labor + equipment
Business Network Installation
BusinessesFirewall, switches, and business-grade Wi-Fi designed and installed for your office.
What's included
- Network design for your space and headcount
- Installation and configuration of firewall, switch, and up to 2 wireless access points
- Separate secure networks for staff, guests, and devices like printers and cameras
- Remote management set up so issues can be fixed without a visit
- Network documentation and admin credentials handed over to you
Not included
- Equipment (quoted up front at cost)
- New cable runs through walls or ceilings, quoted separately
Microsoft 365 Setup / Migration
BusinessesMove your business email and files to Microsoft 365, set up securely.
Starting at$500up to 5 users
Microsoft 365 Setup / Migration
BusinessesMove your business email and files to Microsoft 365, set up securely.
What's included
- Microsoft 365 tenant setup with your business domain
- Migration of existing email, contacts, and calendars
- Multi-factor authentication and recommended security settings enabled
- Outlook, Teams, and OneDrive set up on each user's computer and phone
Not included
- Microsoft 365 licenses
Good to know
- Each additional user: $75
Business Workstation Deployment
BusinessesA new work computer set up to your business standard and ready on day one.
Starting at$150per computer
Business Workstation Deployment
BusinessesA new work computer set up to your business standard and ready on day one.
What's included
- Setup, updates, and bloatware removal
- Joined to your business accounts (Microsoft 365 / Entra ID) and security tools
- Line-of-business software, printers, and shared drives configured
- User's files and email moved from their old computer
Select any service to see exactly what's included.
Pay-as-you-go support
Not ready for a monthly plan? Call when you need help and pay only for the time used.
On-Site Service Call
Individuals & businessesTravel to your home or business plus the first 30 minutes of diagnosis.
Starting at$55
On-Site Service Call
Individuals & businessesTravel to your home or business plus the first 30 minutes of diagnosis.
What's included
- Round-trip travel anywhere in Southeast Michigan
- Up to 30 minutes on-site figuring out what's wrong
- A plain-English explanation of the problem and a written price for the fix before any repair begins
Not included
- The repair itself, billed as a flat-rate package or at the hourly rate
Good to know
- Waived when you approve a flat-rate package during the same visit
- Outside Southeast Michigan: travel is quoted before booking
- If you decide not to proceed with a repair, the service call is the only charge
Remote Support Session
Individuals & businessesSecure screen-sharing help for problems that don't need an in-person visit.
Starting at$35
Remote Support Session
Individuals & businessesSecure screen-sharing help for problems that don't need an in-person visit.
What's included
- Up to 30 minutes of hands-on remote help over a secure, one-time connection
- No travel and no service call fee
- Good for software questions, email and account issues, printer drivers, and slowdowns
Not included
- Anything that needs hands on the hardware. That becomes an on-site visit
Good to know
- After the first 30 minutes, billed at the hourly rate in 15-minute increments
- The remote connection ends when the session ends. Nothing stays installed unless you ask
General Support (Businesses)
BusinessesBreak/fix and project labor for businesses without a managed IT plan.
Starting at$110/hr
General Support (Businesses)
BusinessesBreak/fix and project labor for businesses without a managed IT plan.
What's included
- Workstation, server, and network troubleshooting
- Microsoft 365 / Google Workspace administration
- User onboarding and offboarding
- Vendor coordination (ISP, phone system, line-of-business software)
Good to know
- 1-hour minimum for on-site work, then billed in 15-minute increments
- Managed IT clients receive a discounted rate on work outside their plan
After-Hours & Urgent Service
Individuals & businessesEvenings, weekends, holidays, or same-day emergency response.
Rate1.5×the hourly rate
After-Hours & Urgent Service
Individuals & businessesEvenings, weekends, holidays, or same-day emergency response.
What's included
- Work scheduled outside Monday to Friday, 9 AM to 5 PM
- Same-day response when you need someone today
Good to know
- Subject to availability. Call or message first
Select any service to see exactly what's included.
Start with a free IT assessment
I'll walk through your office, review your computers, network, email security, and backups, and hand you a written report of what's working and what isn't. No obligation to sign up for anything.
Schedule an assessment